Effective Date: 01/01/2025

Welcome to Tantawpolis. These Terms of Service (“Terms”) govern your use of our website, www.tantawpolis.com (the “Site”), operated by Tantawpolis LLC (“we,” “us,” or “our”). By accessing or using the Site, booking a service, or submitting a form, you agree to be bound by these Terms.

1. Services
Tantawpolis provides high-end property management, short-term rental, and concierge services in Miami, FL. All services are subject to availability and may require confirmation, verification, and/or payment before fulfillment.

2. Eligibility
You must be at least 18 years old to use this Site or book services through Tantawpolis. By using our Site, you represent that you are legally eligible to enter into these Terms.

3. Bookings & Payments
All bookings are subject to confirmation. Payment terms, including deposits, final payments, and cancellation policies, will be communicated at the time of booking. We reserve the right to cancel any booking if payment is not received within the agreed timeline.

4. Cancellations & Refunds
Cancellation and refund policies vary depending on the service booked. Specific terms will be provided upon reservation confirmation. Certain services may be non-refundable or subject to fees.

5. User Conduct
You agree not to misuse our Site or services. You may not:

• Use the Site for unlawful purposes

• Submit false or misleading information

• Interfere with the security or performance of the Site

• Attempt to access data not intended for you

6. Intellectual Property
All content on the Site, including text, images, logos, and branding, is the property of Tantawpolis LLC and may not be used or reproduced without written permission.

7. Limitation of Liability
Tantawpolis LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or services. Our liability is limited to the amount paid for the specific service in question.

8. Third-Party Services
Some services (such as payment processing or transportation) may be provided by third parties. Tantawpolis is not responsible for the performance, privacy policies, or practices of these providers.

9. Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it carefully to understand how your information is collected and used.

10. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts located in Miami-Dade County, FL.

11. Changes to Terms
We may update these Terms at any time without notice. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Us
If you have any questions about these Terms, please contact:

Tantawpolis LLC
Miami, FL, United States
info@tantawpolis.com